Karrie: While we met over iCom, it was still necessary to use email to arrange the meeting time, with several mails being swapped prior to the "date" in order to negotiate a mutually acceptable time for both of us. Karrie initially experienced some problems with the interface of iCom, but through use of our pointers which shared the screen space, we were able to talk through it, both of us pointing to what we meant if it wasn't clear to the other person. This was a very successful. We decided early on against note taking during discussion, because it meant breaking the visual connection with the other person. Two video windows of the other person were available to both of us, but I found myself almost exclusively looking at the close up shot of Karrie where I could see her facial expressions more clearly, and most of her hand gestures too. The slight audio lag resulted in either talking over someone accidentally, or waiting a second to make sure they had finished talking. This was pretty harmful to the natural flow of conversation. Not being able to see the other persons face clearly while at the same time seeing their whole body, resulted in a lack of awareness of body language. Karrie got most of the stuff about where I lived and went to school right, only making one mistake. I rushed through this stuff near the start of the conversation when we were both more nervous and I'm surprised she remembered as much as she did. In her letter Karrie said I had been very polite, but I think it was more me just being nervous. Subtleties in mood in behavior can be easily missed in remote communication. Key points: 1) I was very impressed with the way we were able to interact with our pointers on screen. The little arrows felt like an extension ourselves, so when we used them to convey information to each other on the iCom, and the circled around and guided each other, there felt like there was a stronger connection between us at that moment. 2) I think being able to see as much of the other person body language (including facial expressions) is very important. It makes for a far richer and more subtle communication experience. Arianna: Unlike my meeting with Karrie, Arianna and I didn't settle on a firm time for meeting until a few hours before hand. Seeing as we both work in the same building, and didn't have to worry about time differences, this was practical. We sat next to each other at an empty conference table we found and just started chatting. The whole experience was a lot more casual than that over the iCom, where due to physical and temporal issues, along with technological constraints things were necessarily more formal. We decided not to take notes this time either, but because it would have felt like we were studying each other rather than having a conversation. Body language and facial expressions were a lot easier to spot this time around. Because we were not limited to views from video cameras, several times during the conversation when talk lagged we were able to look around the room and find something else to chat about. A poster, someones desk, whatever. Arianna got everything right about me that she wrote in her letter. Maybe this was partly due to the more relaxed atmosphere, and partly the more natural flow of our conversation.